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Investment Company and Retail Engagement Compendium

Investment Company and Retail Engagement Compendium

Welcome to Alliance Advisors’ Investment Company and Retail Engagement Compendium. Here, we will provide an expert perspective on recognizing and preparing for issues that can dramatically impact your shareholder vote.

How Digital Tools Have Become the New Standard in Mutual Fund Proxy Solicitations
February 11, 2026
13 minute read

How Digital Tools Have Become the New Standard in Mutual Fund Proxy Solicitations

Every mutual fund—or any company with a retail-heavy shareholder base—faces the same reality: achieving quorum or higher vote thresholds at a shareholder meeting is both difficult and expensive. Mutual fund shareholder demographics are remarkably consistent across fund groups: large numbers of retail investors holding relatively small dollar-value positions, dispersed across intermediaries and account types. Whether a shareholder holds…

The Evolution of Retail Shareholder Engagement: Embracing a Digital-First Future
May 14, 2025
5 minute read

The Evolution of Retail Shareholder Engagement: Embracing a Digital-First Future

Retail shareholder engagement is undergoing a significant transformation. Once dominated by traditional outreach methods such as phone calls and direct…

Beyond the Vote: How Transparency Is Redefining Retail Shareholder Engagement
June 5, 2025
5 minute read

Beyond the Vote: How Transparency Is Redefining Retail Shareholder Engagement

Retail shareholder engagement has undergone a fundamental transformation over the past decade. What was once a largely transactional, vote-focused process…

Who is Alliance Advisors?

Alliance Advisors is the leading worldwide provider of shareholder-focused advisory for publicly traded and investment companies.

In the last twelve months we have completed over 1,400 assignments, worldwide, representing $14 Trillion in stock market capitalization (largest client $400 Billion). Outside North America, we completed 93 transactions across 20 countries representing $600 Billion in market capitalization.

Mutual Funds & Investment Companies
(2025)

99 campaigns. 200 funds.
Representing $1.5+ Trillon in assets

Corporate Issuers
(2025)

772 assignments representing $7.5 Trillion in market capitalization

Life Cycle of an Investment Company Solicitation

Omni-Channel Approach to Retail Engagement

It’s no longer as simple as interrupting dinner with a phone call; Issuers need to meet shareholders where they are and in their preferred channel

  • Retail voters continue to favor management so driving their engagement is critical to a successful vote outcome
  • Leverage all channels and focus on the those that deliver cost effective results

Phone Solicitation & Proxy Lite

Traditional means of soliciting retail shareholders.

Used in the early stages of a solicitation. Proxy Lite used in the late stages of solicitation utilizes a pre-recorded message asking shareholders to call a toll-free number to vote.

Email

Fast and inexpensive way to reach retail shareholders.

Branded and secure way for shareholders to vote with a few clicks.

Another tool to connect with hard to reach shareholders.

Text-to-Vote™

Shareholders are sent a concise SMS or MMS text message containing an embedded, secure link that directs them to a voting page.

Easy and fast way for shareholders to vote.

QR Code Mailings

Used in strategic stages of a proxy solicitation as returns from the initial mailing and other reminder efforts have slowed.

Reminder mailing options to unreachable shareholders provides an instant way to vote without the need to sign and return a proxy by mail.

Uses a unique QR Code to make voting quick and easy.

Effective retail engagement through omni-channel approach

Our capacity speaks volumes

The figures below summarizes our retail shareholder engagement activity through 2025 including voting and non-voting campaign production activities:

268
Total Campaigns
1025383
Live Telephone Connects
26587203
Text-to-Vote™ Sent
17196203
Branded Emails Sent
3743272
QR Code Mailings Sent

Case Study

Snapshot of a Late-Stage Solicitation

The Brief

Vote Needed: 14% of the Outstanding Shares

Time remaining: 30 days

Conditions: Traditional outbound campaign had run its course and vote momentum had stopped.

The Outcome

Majority of the outstanding shares vote requirement was achieved, and proposal was approved by shareholders.

Chart demonstrates the role digital tools had in delivering the needed votes during the stretch run.

Outbound Telephone (Proxy Lite)

Text-to-Vote™

Email Voting

QR Code Mailings

% Voted in Favor      % Shares Voted      % Accounts Voted

No assumptions can be made about rates of response by channel.

Response rates vary dramatically throughout the life of a solicitation and are driven primarily by the shareholder segment being targeted and the stage of the campaign.

Early in the solicitation cycle, response rates are consistently strong across all outreach channels. However, as a campaign ages, response rates decline sharply due to repeated outreach to the remaining unresponsive, non-voting shareholders.

Investment Company Representations

Our Investment Company & Retail Engagement Experts

Program Highlights

Print and Distribution Management

  • Scalable, integrated print and distribution capabilities
  • Global reach with enhanced mail and e-delivery options
  • Custom-branded materials tailored to your brand

Integrated Proxy Voting System

  • Multi-channel voting access to meet shareholders where they are
  • Highly branded and customized templates for email voting that can be personalized with a unique voting link for quick and secure voting.
  • Innovative features like unique QR codes and Text-to-Vote™ capabilities for added convenience

Tabulation and Reporting

  • Deep analytics and proxy vote modeling for strategic insights
  • Real-time tabulation of digital and contact center votes
  • Fully reconciled and audited vote reports for transparency and trust

Online Document Hosting

  • Interactive, intuitive digital documents that enhance shareholder engagement
  • Secure, branded web hosting that meets all regulatory standards

Virtual Shareholder Meetings

  • Seamless virtual and hybrid meeting solutions accessible on any device
  • Features include live video, presentations, voting, Q&A, and more

Solicitation Services

  • Full-service solicitation support, including proxy advisory policies, institutional ownership analysis, and governance advisory services
  • Modern omni-channel engagement tools to boost voter participation including expert live agents globally

With Alliance Advisors Going Beyond research series, we bring to the forefront pivotal discussions and content that are shaping the world of Corporate Governance, Executive Compensation, ESG, Shareholder Activism, Retail Outreach and M&A.

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New York

800 3rd Ave Fl 17
New York
NY 10022

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Global Headquarters

The Overlook Corporate Center
150 Clove Road, Suite 400
Little Falls. NJ 07424

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Europe Headquarters

Tower 42
25 Old Broad Street
London, EC2N 1HN

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APAC Headquarters

23/F One Chinachem Central,
22 Des Voeux Road Central,
Central, Hong Kong

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Canada

400 – 22 E 5th Avenue
Vancouver, BC V5T 1G8

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Alliance Advisors is an independent advisory firm focused on Shareholder Meeting Advisory, Shareholder Engagement, Compensation, Governance & Sustainability services through our global network.

We go beyond, from development to execution of bold, client-first strategies, resulting in winning outcomes.

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